5 Essential Questions Nonprofits Should Ask When Hiring a Consultant
Leah Reisman has a new book coming out on consulting. I look forward to reading it. In the Chronicle of Philanthropy, she wrote an interesting “pre-view opinion piece” that highlights some of her findings. Good thoughts, for which I agree, when thinking about consultants.
In today’s challenging nonprofit landscape, organizations increasingly turn to consultants for guidance on strategic planning, fundraising, governance, and program evaluation. However, not all consulting engagements yield positive results. Some reinforce outdated practices, overlook community voices, or prioritize financial health over mission impact. To ensure a consultant truly helps—rather than harms—your organization, nonprofit leaders should ask these five essential questions before hiring.
1. What assumptions guide your approach?
Consultants often rely on best practices that may not be the best fit for your organization. Ask potential consultants about the frameworks and methodologies they use. Do they assume financial solvency is the primary indicator of success? Do they default to hierarchical leadership structures? A consultant should demonstrate flexibility and a willingness to challenge industry norms rather than reinforce the status quo.
2. How do you balance funder expectations with mission priorities?
Many consultants prioritize the perspectives of grantmakers and board members, sometimes at the expense of frontline staff and the communities nonprofits serve. Ensure the consultant understands and respects the need to balance funder requirements with the actual needs of your organization. Ask how they incorporate diverse voices into their recommendations.
3. What is your experience working with organizations like ours?
A consultant’s track record matters. Local consultants may have deep knowledge of community dynamics but lack broader industry insights. Large firms may bring national expertise but be disconnected from local realities. Ask about the consultant’s experience with organizations similar in size, mission, and scope. Request case studies or references to gauge how their past work aligns with your needs.
4. How do you define and measure success?
Success should be more than financial health or board satisfaction. Ask how the consultant evaluates the impact of their work. Do they focus on short-term deliverables, or do they help build long-term capacity? Their response should align with your organization’s values and mission-driven goals.
5. How do you handle power dynamics within organizations?
Consultants often default to executive leadership and board members for input. Ask how they ensure frontline staff and community stakeholders have a voice in the process. A strong consultant should actively work to elevate diverse perspectives rather than reinforce existing power imbalances.
Hiring a consultant is a significant investment, and nonprofits must choose wisely. By asking these five questions, organizations can ensure they partner with a consultant who challenges assumptions, centers mission impact, and fosters meaningful change.
